A bit of background: I had my fixed retainer fitted after NHS braces at the Countess of Chester Hospital orthodontic clinic, and it’s served me proud for over 20 years – unbelievable! When it finally snapped (after a rather hard piece of sourdough toast), I wasn’t sure where to turn. The NHS hospital was long behind me, and my normal NHS dentist said there would be a month-long wait and that they didn’t even have the composite bonding to do the simple procedure (which felt untrue). Enter stage right: Dr Divya Reddy. I was so pleasantly surprised to get an appointment the very next day at The Art of Dental Care. The practice itself felt more like a boutique spa – modern, clean, and beautifully designed. My emergency appointment even included an X-ray, which I got to see instantly on a big TV screen in front of me. Dr Divya Reddy talked me through every step of the procedure and checked in on me more times than any dentist ever has – her care and attention were second to none. The whole experience completely put me at ease, and I’m now genuinely considering transferring here permanently after this visit. Thank you for turning what felt like a stressful situation into such a positive one!