Verified Partner Terms

These Verified Partner Terms ("Terms" or "Agreement") form a legally binding agreement between MYNT Ltd, a company registered in England and Wales ("we," "us," or "MARBL"), and any clinic that participates as a Verified Partner on the MARBL Marketplace.

Our registered office address is: Flat 23 Highbury House, 5 Highbury Crescent, London, England, N5 1RN.

By accepting these Terms, you ("Partner Clinic," "you," or "your") agree to comply with and be bound by them.

1. Scope and Eligibility

1.1 These Terms apply only to clinics that have explicitly accepted them and are displayed on the MARBL Marketplace with the "Verified Partner" badge.

1.2 Clinics that are not Verified Partners are not bound by these Terms and have no contractual relationship with MARBL.

1.3 MARBL operates a digital platform (the "Marketplace") that connects customers with independent clinics offering medical-aesthetics services.

1.4 To be eligible as a Verified Partner, your clinic must be properly licensed and registered to operate in the State of Florida in accordance with all applicable federal, state, and local laws, including but not limited to requirements of the Florida Department of Health and the Florida Board of Medicine.

2. Partner Services

2.1 As a Verified Partner, your clinic will be featured on the Marketplace and eligible to receive client referrals and booking requests through MARBL's technology.

2.2 Verified Partners may also access additional services such as content production, marketing campaigns, and performance insights, as agreed in writing with MARBL.

3. Client Referrals and Commission

3.1 You agree to pay MARBL a 30% commission on the value of each eligible booking referred via the Marketplace and confirmed by your clinic, plus any applicable sales taxes as required by law.

3.2 Commission applies only to net new clients referred by MARBL and does not extend to future or repeat bookings by that same client.

3.3 Commission is charged only on booking requests that are:

• Made through the MARBL Marketplace;
• Verified as net new clients; and
• Confirmed and completed by your clinic (i.e., not cancelled or marked as no-show).

3.4 You acknowledge that MARBL is acting solely as a referral platform and is not the seller of the services you provide. You are solely responsible for collecting and remitting any applicable sales or use taxes on the treatments and services you provide to clients.

4. Billing and Payment

4.1 Commission owed will be invoiced by MARBL after the end of each calendar month.

4.2 Once your first invoice is issued, you must provide valid billing details through our third-party payment processor (e.g., Stripe).

4.3 MARBL will automatically charge your payment method on file for any commission owed.

4.4 If a payment fails, you remain responsible for the outstanding amount. Payment is due within 14 days.

4.5 MARBL may suspend or remove your Verified Partner profile if payment is not received.

4.6 All amounts are stated and payable in U.S. Dollars (USD).

5. Cancellations, No-Shows, and Disputes

5.1 You will not be charged commission on booking requests that are:

• Cancelled by the customer or clinic; or
• Marked as no-show.

5.2 If you believe a commission charge was applied in error, notify MARBL in writing within 7 days of receiving the invoice. MARBL will review the charge in good faith using available booking data.

6. Partner Clinic Responsibilities

By participating as a Verified Partner, you agree to:

6.1 Ensure your clinic profile, pricing, services, availability, and practitioner credentials are accurate and up to date.

6.2 Honor confirmed bookings unless cancellation is required for legitimate reasons.

6.3 Deliver treatments in compliance with all applicable professional standards, laws, and regulations, including but not limited to requirements of the Florida Department of Health, the Florida Board of Medicine, and any other applicable licensing authorities.

6.4 Accept full responsibility and liability for all services and outcomes provided to clients referred through MARBL.

6.5 Maintain valid professional liability (malpractice) insurance, general liability insurance, and any other insurance required by Florida law for all treatments and services offered. You agree to provide proof of insurance upon MARBL's request.

6.6 Ensure that all medical procedures are performed by or under the supervision of licensed healthcare professionals in accordance with Florida law, including but not limited to physicians (MD/DO), nurse practitioners (ARNP), physician assistants (PA), and other licensed practitioners operating within their scope of practice.

6.7 Maintain a qualified Medical Director, as required by Florida law, who is a licensed physician responsible for overseeing all medical treatments and ensuring compliance with applicable healthcare standards.

6.8 Third-Party Booking System Integration

If you use any third-party booking system, scheduling platform, or practice management software (collectively, "External Booking Systems") and MARBL has developed an integration with that provider, you agree to allow MARBL to:

• Connect with such External Booking Systems on your behalf to streamline the booking process for customers referred through the Marketplace;
• Access and utilize publicly available information from your External Booking Systems, including but not limited to:
  • Services and treatments offered;
  • Practitioner names, credentials, and availability;
  • Appointment availability and scheduling information;
  • Pricing and treatment cost information;
• Create and dispatch bookings directly in your External Booking Systems on behalf of customers who book through the MARBL Marketplace.

This integration is designed to reduce manual work and improve the booking experience for both you and your customers. You confirm that you have the necessary permissions from your External Booking System provider to enable this integration, and you remain responsible for ensuring the accuracy of all information in your External Booking Systems.

7. Treatment Information and Liability

7.1 MARBL may provide general treatment information to customers for guidance only. This information does not constitute medical advice, diagnosis, or treatment recommendations.

7.2 All assessments of patient suitability, informed consent, and treatment decisions are the sole responsibility of the clinic and its licensed practitioners. You agree to conduct a Good Faith Examination, as required by Florida law, before performing any medical procedure.

7.3 MARBL is not liable for any treatment outcomes, client dissatisfaction, adverse events, or any claims arising from the services you provide.

7.4 Your contractual relationship for treatments is with the client, not with MARBL. MARBL acts solely as a technology platform to facilitate connections between clinics and potential clients.

7.5 You agree to indemnify, defend, and hold harmless MARBL, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to your provision of services, your breach of these Terms, or your violation of any applicable law or regulation.

8. Use of Client and Clinic Data

8.1 MARBL processes client and clinic data in accordance with applicable U.S. federal and Florida state privacy laws, including the Florida Information Protection Act of 2014 (FIPA), the Florida Digital Bill of Rights (FDBR), and, where applicable, the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

8.2 You acknowledge that you, as a healthcare provider, are solely responsible for compliance with HIPAA and any other applicable healthcare privacy laws with respect to patient health information. MARBL does not access, store, or process Protected Health Information (PHI) as defined under HIPAA, and any such information remains under your exclusive control and responsibility.

8.3 MARBL may process data from customers who book through the Marketplace—including booking history and treatment interest—for analytics and marketing purposes (e.g., trends, promotions, and client communications), in compliance with applicable privacy laws.

8.4 MARBL may use your clinic name, logo, imagery, and service information to promote your listing on the Marketplace and across MARBL marketing channels.

8.5 You confirm that any materials shared with MARBL (e.g., photos, bios, pricing) are accurate and free of third-party rights violations.

8.6 Our use of data is further described in our Privacy Policy.

8.7 In the event of a data breach affecting personal information, MARBL will notify affected parties in accordance with FIPA requirements, including notification within 30 days of discovery where required.

9. Marketing Content and Rights

9.1 MARBL may create marketing content featuring your clinic to promote your services and increase customer engagement. This may include photography, video, audio recordings, interviews, quotes, and social media content.

9.2 All such content is produced by or on behalf of MARBL and remains MARBL's sole property.

9.3 You grant MARBL an irrevocable, worldwide, royalty-free, perpetual license to use, reproduce, modify, adapt, publish, and distribute such content across all media, including MARBL's website, social channels, email, PR, and advertising platforms.

9.4 You confirm that all individuals from your clinic who appear in the content have provided valid consent for their name, image, and voice to be used as described above.

9.5 MARBL may share finished content with your clinic. You may use this content for your own organic marketing (e.g., website or social media), provided that you do not edit, crop, or repurpose it without MARBL's prior written consent.

9.6 You may not use MARBL-produced content on competing marketplaces or imply MARBL's endorsement of services outside your Verified Partner participation.

10. Representations and Warranties

You represent and warrant that:

10.1 You have all necessary licenses, permits, and authorizations required to operate your clinic and provide medical-aesthetic services in the State of Florida.

10.2 All practitioners performing services at your clinic are properly licensed and credentialed in accordance with Florida law and are operating within their authorized scope of practice.

10.3 You maintain all required insurance coverage and will continue to do so for the duration of this Agreement.

10.4 You will comply with all applicable federal, state, and local laws, regulations, and professional standards, including OSHA requirements for healthcare facilities.

10.5 You have the authority to enter into this Agreement and to perform your obligations hereunder.

11. Limitation of Liability

11.1 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL MARBL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

11.2 MARBL's total liability arising out of or relating to these Terms shall not exceed the total amount of commissions paid by you to MARBL during the twelve (12) months immediately preceding the event giving rise to the claim.

11.3 The limitations in this section shall apply regardless of the theory of liability, whether based on warranty, contract, statute, tort (including negligence), or otherwise.

12. Termination

12.1 Either party may terminate this Agreement with 30 days' written notice.

12.2 MARBL may suspend or immediately remove your clinic from the Marketplace if:

• You breach these Terms;
• You fail to pay commission when due;
• You provide inaccurate or misleading information;
• Your conduct (online or offline) could harm MARBL's reputation or client trust;
• Your clinic loses any required license, permit, or authorization;
• Any regulatory action is taken against your clinic or its practitioners; or
• MARBL reasonably believes that continued participation poses a risk to client safety.

12.3 Upon termination, all outstanding commissions remain due and payable. Sections 7, 8, 9, 11, and 13 shall survive termination of this Agreement.

13. Dispute Resolution and Governing Law

13.1 This Agreement shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions.

13.2 Any dispute, controversy, or claim arising out of or relating to this Agreement, or the breach, termination, or validity thereof, shall first be subject to good faith negotiations between the parties for a period of thirty (30) days.

13.3 If the dispute cannot be resolved through negotiation, either party may initiate binding arbitration administered by the American Arbitration Association ("AAA") in accordance with its Commercial Arbitration Rules. The arbitration shall take place in Miami-Dade County, Florida. The arbitrator's decision shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.

13.4 Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights or confidential information.

13.5 Each party irrevocably consents to the personal jurisdiction of the state and federal courts located in Miami-Dade County, Florida, for any action not subject to arbitration.

13.6 EACH PARTY HEREBY WAIVES ITS RIGHT TO A JURY TRIAL IN CONNECTION WITH ANY DISPUTE ARISING OUT OF OR RELATING TO THIS AGREEMENT.

14. General Terms

14.1 MARBL may update these Terms from time to time. We will notify Verified Partners of material changes at least 30 days before such changes take effect. Your continued participation as a Verified Partner after the effective date constitutes acceptance of the updated Terms.

14.2 This Agreement, together with any documents incorporated by reference, constitutes the entire agreement between the parties and supersedes all prior or contemporaneous understandings regarding its subject matter.

14.3 If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.

14.4 MARBL's failure to enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision.

14.5 You may not assign or transfer this Agreement or any rights or obligations hereunder without MARBL's prior written consent. MARBL may assign this Agreement without restriction.

14.6 All notices under this Agreement shall be in writing and shall be deemed given when delivered personally, sent by confirmed email, or sent by certified mail, return receipt requested, to the addresses provided by the parties.

14.7 The parties are independent contractors. Nothing in this Agreement creates a partnership, joint venture, agency, or employment relationship between MARBL and the Partner Clinic.

By accepting these Verified Partner Terms, you confirm that you have read, understood, and agreed to them in full, and that you have the authority to bind your clinic to this Agreement.