I went to the clinic to explore options for under-eye dark circle treatment, and I was really impressed by the honesty and care I received. Instead of trying to sell me a treatment that wouldn’t be effective, the practitioner took the time to explain why the options available wouldn’t work for my case and advised me that surgery would be the only solution. She even went a step further by taking my number so she could share the details of a trusted oculoplastic surgeon recommended by one of her clients. I truly appreciate the honesty, transparency, and effort she put into guiding me in the right direction, even though it meant not booking a treatment with her. The consultation was free, and from reception to consultation I was made to feel very comfortable and at ease. It’s rare to find such professionalism and genuine care, and I highly recommend this clinic.

My first appointment with Alison was great, she was very helpful and made some good recommendations for me regarding my skin. I received emails that explained everything in detail reference my treatment plan and shared valuable information on products that would be helpful for a new skin care routine. I ordered everything and my prescription came very quickly. I’d highly recommend this clinic as very welcoming and friendly. Jane Cole.

I saw Dr Cei for the first time today for a new patient consultation and I couldn’t recommend her enough. She listened to my skincare concerns and recommended me some products to use, which I can’t wait to try! She is extremely knowledgeable and clearly passionate about skincare and I am excited to start my skincare journey with her. Thank you Cei 😊x

Dr Alison was warm, friendly and relaxed, and helped me to describe my symptoms with ease. The information I received was clear, and I felt confident that the plan put in place was the best path for me at this time. I would highly recommend.

Blown away by the quality of treatment from Alison and Wendy. They took their time in asking questions and listened patiently, I never felt rushed. The treatment plan was most definitely personal to me and not an “off the shelf one size fits all”. They go out of their way to treat any symptoms and I’d most definitely say they go above and beyond anything you’d expect. Excellent treatment, excellent bedside manner and and overall excellent experience.

Dr. Alison Elsey came highly recommended. This is a thorough, personal consultation with her; lots of time to discuss all of my concerns regarding Menopause and for all examinations, blood tests, height, weight, etc to be completed. Prescriptions are efficiently dealt with and medication was delivered to my home within days. Every member of staff I met was kind, considerate and thoughtful. I hope that every menopausal women in the South West gets to hear about what is available here at Menopause Decisions Ltd. I left my appointment feeling relieved and happy that I have found such a brilliant service, knowing that I can contact them again and again when I need to.