Cambridge Dental

From initial consultation to finish I cannot recommend Dr Kish enough . I had extensive 3 week enlighten whitening and 2 hygenist appointments followed by composite bonding to top front 6 teeth and the results are truly amazing . Throughout the whole process I was contacted regularly to see how the whitening was going and how I was after the hygenist appointments. Every one there is very professional from reception through to the nurses and Dr Kish himself . Very very pleased with the whole experience that is also in a very relaxed stylish old building in Newnham Cambridge .

I had an amazing experience at my hygiene appointment with Nancy Bentley. She made me feel super comfortable throughout, and the whole treatment was completely pain-free. Nancy was professional, gentle, and explained everything clearly, which really put me at ease. I left feeling so refreshed and confident — I would highly recommend booking with her!

Dr. Sheylla Britta and the entire team were amazing! Her care and expertise worked miracles on my issues. I felt truly looked after—highly recommended

Our dentist Geeta is wonderful! Knows exactly what she's doing and cares about getting to know her patients and making them feel at ease - even when they've been avoiding the dentist for years! So glad we've found her and Cambridge Dental!

Unprofessional Front Desk & Poor Patient Experience I had a very disappointing experience with this clinic — particularly with the receptionist. I called twice in advance and booked an appointment with Samantha. I even traveled over an hour and paid for parking nearby (£5), only to be met with rudeness when I called to confirm I was walking up to the location. The receptionist abruptly told me I didn’t have an appointment with Samantha and showed no interest in helping resolve the issue. When I asked to rebook, the focus was entirely on deposits and payment — not on supporting or caring for the patient. I understand policies are important, but so is professionalism and kindness, especially in healthcare. Based on this experience, I wouldn’t recommend this clinic. The lack of empathy at the front desk completely overshadowed any confidence I had in their service.

[Update after your response] I’m giving you feedback because I believe you have a systemic time management problem at least with this doctor. Which led to me losing several months on waiting in good faith. Instead I should have found a different clinic. I first scheduled time with you for February. You then rescheduled me for March because that doctor left for mat leave which I respect. Then you rescheduled me again with Dr. Kish for April. I arrived to my appointment in time after several months of waiting and being rescheduled twice. There is no excuse for me to not be seen in my allotted time after you rescheduled my appointment so many times. There is also no excuse for Dr. Kish to not show up in 40 minutes without a warning. I understand being 10 min late. But if it’s more than 10 minutes, call me. You can certainly respect your customers’ time when you have clinic managers and receptionists to help manage the schedule. I manage a bigger team with millions of customers. If I can show up in time and manage my schedule conflicts proactively, so can Dr. Kish who has an entire team to do just that. ***** I do not recommend this clinic for aesthetics procedures because they’re understaffed and can’t attend to their commitments. I was waiting for my appointment for multiple months to eventually not be seen during the scheduled time. The clinic rescheduled me twice: I was initially scheduled for February and they couldn’t see me until April. After months of waiting I planned my day around this appointment. I came in time, yet they were taking their sweet time. After 30 minutes of waiting, I asked how much longer was the wait because I had to go back to work. And only then they let me know that the doctor would see me but unclear when. Apparently they had known there was a delay even before I arrived but didn’t care to check whether I could stay for so long. I’m paying out of pocket and yet they treated me as if I was supposed to wait for unlimited time and had no other responsibilities. I basically spent half of the work day on this visit after months of waiting and they couldn’t even apologise sincerely or offer alternatives genuinely. They only threw it at me that if I couldn’t wait longer after keeping me for 40 minutes, the doctor can see me only in yet another month. 🤦🏻‍♀️ The team is also responding only to positive reviews and is ignoring negative reviews which is very telling.