Zafra Medical

I had a free consultation with Dr Zafra and I couldn’t be happier with the result. He was very helpful and gave me a lot of information about the concerns I had. Answered every question with patience and advised on what would be the best solution. I will definitely be back there in the future if I decide to have any treatment done. Thank you

I had treatment from Zafra Medical few years back, i noticed some pigments coming back from my Mole recently.I messaged Zafra Medical to have it removed. There was no problems whatsoever as he said ita a life time guarantee. Great customer service and i would always recommend and trust him with any future Medical treatment.

Dr zafra is excellent at what he does, very quick, does a great job and provides excellent service. I can assure you that you are in good hands. He is very knowledgeable and got rid of two moles that had been a source of insecurity so thank you!

Started with an in depth consultation about my treatment. Offered excellent advice and information. I felt looked after from start to finish. Included a checkup appointment after to monitor results. I highly recommend

Mixed review here; from a competency basis, Dr Zafra is 5 stars and gets the work done to a high standard. Dr Zafra helped me with a few issues and explained things thoroughly. He was patient and knowledgable. I did find him quite pushy however in terms of recommending extra treatments that were separate to my enquiry (more than once). The reason for 2 stars is the general experience; the admin team have a disgusting attitude. My appointment was changed without warning and emails/ calls aren’t returned. I politely mentioned this to them via WhatsApp and there wasn’t an apology/ acknowledgement, only advice that they’d change the appointment date again and book me back in. I had a query, to which I was told I needed to spend £250 for a consultation (despite already spending nearly £400) and my query would’ve taken 1-2 minutes on the phone. If you just look at some of the reviews here that aren’t rated 5*, they’re argued with as opposed to customer care handled. The arrogance displayed matches my experience when talking with them (no apology for changing dates/ not replying to emails etc). Whilst people aren’t after extreme politeness, just basic courtesy and manners are expected (whether it’s a business or not), and I’ve not felt this (except from Dr Zafra himself). I don’t think the admin team reflect Dr Zafra’s experience and capability, yet everything must be taken into account. There are many people in professions like this and I wouldn’t advise to bother with anyone who doesn’t treat you with basic, common courtesy. Thank you.

Dr Zafra was great when I wanted a mole removing. He made me feel very comfortable, he was very knowledgable and he understood the results I was hoping for. I had some pigment come back after the area had healed, and in the follow up he removed this for me which was great. I recommend Zafra Medical.

Had a great experience with Doctor Zafra! He is a very good listener and is able to put nervous patients like myself at ease. He explained everything about the procedure in detail, was very professional throughout and answered all my questions before and after. Overall a great experience, if in doubt I strongly recommend booking in for a consultation to discuss options.