Burgate Dental Practice & Implant Centre

Ioannis and his team,are brilliant!Helped me to fix my teeth in the most comfortable way,I had to have a lot of work to be done,including implants,everything was done painlessly,best dentist in Canterbury!

WORST EVER EXPERIENCE at Burgate dental practice. From the moment I arrived, the staff were not welcoming or friendly. I saw Dr. Zeynab Al Shabib, who initially assured me that no extractions would be necessary and talked me through a suitable treatment plan. However, at the second appointment, she changed her advice and said I needed to have my impacted third molars extracted, which was a complicated case. This change of mind left me feeling misled about the treatment plan. The receptionist, Bethanie, was also quite rude and dismissive, and at times we felt discriminated by her attitude and tone. She even tried to claim that I had approved an order for a carrier device, which I never agreed to. Overall, it was a terrible experience from start to finish - I didn’t feel like I was in safe hands and unfortunately I wouldn’t recommend Burgate to anyone, both from a dental advice and customer service point of view. Thankfully, I went to another dentist who is managing my case using only aligners, without any extractions.

Just saw Theodore and he was fantastic. Explained to me everything and was very thorough. A great practice that put the patient at their heart, not their pockets. Highly recommend.