Marbl pricing

Enhance your medspa's customer engagement with MARBL Concierge on live chat and WhatsApp (coming soon).

Our flexible pricing plans provide an affordable solution to streamline your customer interactions, appointment bookings, and inquiries.

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Choose the Perfect Plan
for Your Medspa

First month free
Standard Plan
Perfect for medspas starting out with MARBL. Automate customer engagement with minimal initial commitment.
£17
/per month
This includes
200 messages
On-demand messages for 10p per message over the monthly limit
24/7 Live Chat & WhatsApp Concierge
Inbox for Chat Management
Reporting
Ongoing Customer Support
First month free
Pro Plan
Upgrade to handle more customer engagements as your medspa grows. A great option for expanding your client interactions.
£47
/per month
This includes
1,000 messages
On-demand messages for 7p per message over the monthly limit
24/7 Live Chat & WhatsApp Concierge
Inbox for Chat Management
Reporting
Ongoing Customer Support
First month free
Premium Plan
Scale your customer engagement effortlessly with a premium message allowance and seamless growth support.
£97
/per month
This includes
2,500 messages
On-demand messages for 5p per message over the monthly limit
24/7 Live Chat & WhatsApp Concierge
Inbox for Chat Management
Reporting
Ongoing Customer Support
first month free
Custom Plan
For medspas with exceptional engagement, get a custom solution tailored to your specific needs.

Frequently asked questions

How do message limits work?

Each message, whether sent by the customer or MARBL concierge, counts toward your limit. For example, if a customer sends a message and MARBL responds, that counts as two messages.

What happens if I exceed my message limit?

If you exceed your limit, MARBL continues uninterrupted. Additional messages are charged at your plan’s on-demand rate. For example, if you send 100 messages over the limit on the Standard Plan, you'll be charged £10 (100 messages at 10p each).

Can I change my plan later?

Yes, you can upgrade or downgrade your plan at any time to suit your medspa's needs.

Can I cancel my plan at any time?

Yes, you can cancel your plan at any time without any cancellation fees. However, the plan will remain active until the end of your current billing cycle.

Do unused messages roll over to the next month?

No, unused messages do not roll over. Each month, your plan’s message limit resets.

How do I track my message usage?

You can monitor your message usage in real-time in the Subscription Settings of your MARBL account. Here, you'll see your current message usage and how close you are to your monthly limit. You will also receive email and in-app notifications when you are approaching or exceeding your message limit.

Is there a setup fee?

No, there are no setup fees for any of our plans.